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Load-shedding stages depend on the extent of the shortage of generation capacity to meet the country''s electricity demand, with stage 1 being the least serious, and stage 8 being the most serious. Outages generally last for about 2,5 hours. Due to technical issues there can be minor changes in the load-shedding area boundaries from time to time.
Area 19 has been merged with Area 3, hence the absence of Area 19.Areas 18 and 20 have been incorporated with the Eskom supply zone (in white), hence the absence of these area numbers.
Switch off and unplug all electronics and appliances when the power is due to go off as it may come back with a spike in the voltage, which can damage electronic devices such as computers, television sets, DVD players, etc.
If your electricity remains off for longer than the period specified in the schedule, SMS the City''s technical operations centre on 31220. The restoration of power sometimes results in what is described as ''nuisance tripping'', which often goes unreported due to the assumption that the outage is due to load-shedding.
The City''s Executive Director for Energy and Climate Change, Kadri Nassiep, explains how we manage Eskom''s Stage 4 load-shedding. Listen to the clip below.
Our Load-shedding Resilience Guide offers easy and affordable ways to protect your home from load-shedding.
Contact the Eskom National Sharecall Number directly:
Load-shedding FAQs09/03/2020, FAQs - 670.3 KB
Load-shedding Outage Tips06/03/2019, How-to guide - 842.5 KB
Load-shedding Stages 1- 8: All Areas Schedule and Map14/08/2020, Schedule - 4.2 MB
Load-shedding Resilience Guide14/11/2022, How-to guide - 5.6 MB
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Parts of Cape Town will not have power for seven hours due to critical electricity infrastructure maintenance. Here are the affected areas.
Due to planned maintenance, parts of Woodlands and Colorado Park in Cape Town, will not have electricity for at least seven hours on Tuesday, 26 November.
The maintenance work will be carried out from 8:30 – 16:00 depending on the weather and if all goes to plan.
The City of Cape Town has emphasised that the electricity supply interruptions will only impact the highlighted areas on the map and only on the relevant dates.
In addition, the outage duration is an estimation and restoration could be delayed due to the complex nature of the infrastructure work.
The City of Cape Town said electricity supply could be restored at any time and customers must please treat all electrical installations as live for the full duration of the interruption.
"Residents are encouraged to switch off appliances as a precaution and to avoid damage caused by power surges when the power comes back on," the metro said.
However, in the event that power is not restored within communicated timeframes, residents have been urged to check the the municipality''s official communication channels, including the social media channels. Alternatively, they can contact the call centre before logging a service request in relation to the planned maintenance work.
In addition, the City of Cape Town has also announced maintenance work in Bonteheuwel that will be carried out over three days on 21, 26, and 28 November 2024 from 8:30 to 16:00 if all goes to plan.
The municipality has emphasised that the electricity supply interruptions will only impact the highlighted areas on the maps and only on the relevant dates.
Basic Education Minister Siviwe Gwarube has announced that the 2024 NSC matric results will be released during the second week of January.
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