ALBUQUERQUE, N.M.(KRQE) – There is a new ray of hope for victims of a solar company accused of defrauding customers in New Mexico.
In 2018, then-Attorney General Hector Balderas filed a lawsuit against Vivint Solar. The Attorney General’s office accused the company of racketeering and of tricking homeowners, locking them into long contracts with high prices. The state later settled with the company for nearly $2 million. But that money went to the state and Attorney General’s office, not the thousands of customers affected by Vivint’s alleged practices.
“Unfortunately, the settlement didn’t take care of the end users but it also didn’t tie their hands. So, they’re free to pursue those remedies to this day,” said Patrick Griebel, an attorney with Marrs Griebel Law Ltd. in Albuquerque. Griebel is now working to find and help victims who may have been left to fend for themselves.
“Anybody who is still trapped in one of those contracts, there are ways to renegotiate your way out of that,” he said.
According to Griebel, there are more than 3,000 New Mexicans who could be in troublesome contracts with the company, now owned by SunRun. He said he’s made contact with about 150 of them and is helping resolve 30-40 of those cases. Griebel said current Attorney General Raul Torrez is trying to work around a protective order in the case that keeps Griebel from seeing case documents, including a possible list of customers impacted.
“For us, it was a way to try and send a signal, especially to out-of-state companies, that if they want to do business in New Mexico, to shoot straight with folks and make sure it’s a win-win for the customer and the solar company,” said Griebel.
Griebel is encouraging potential victims to reach out to his office and is reminding anyone interested in solar, that this is simply the case of one bad apple.
“For 100 solar installations in Albuquerque, 98 of them go fine. It’s a great experience for folks, highly recommend it,” Griebel said.
The New Mexico Attorney General has filed a lawsuit against Vivint Solar. In the lawsuit, the Attorney General documents wide-ranging abuse and deception by Vivint Solar with its door-to-door sales of solar systems to New Mexicans, including Vivint Solar''s use of Power Purchase Agreements. Via these Agreements, consumers pay more and more over a 20 year period for a system they do not own, allowing Vivint Solar to steal tax credits. These Agreements are incredibly unfair. Consumers are often tricked into signing them.
The Attorney General lawsuit also documents other unfair business practices by Vivint, including clouding titles to consumers'' homes. The lawsuit was filed after a long and thorough investigation by the Attorney General, revealing hundreds of clouded titles and thousands of Vivint customers defrauded in New Mexico.
To read more about this lawsuit, and to look at a copy of the Complaint itself, go to https://
Treinen Law Office has represented many consumers against solar companies, including Vivint Solar. Many other sellers of solar systems use the same or similar tactics like those exposed by the Attorney General lawsuit against Vivint Solar. Many companies use the grossly unfair Power Purchase Agreements, although some companies do not. Treinen Law Office applauds the efforts of the Attorney General to protect New Mexican consumers.
Completely agree! I am 1 of such people that got conned into buying a Vivint solar system. I hope a class action suit happens to Vivint; they’re outright liars! Be wary of Vivint Solar, they are very deceptive! They do not offer a customer satisfaction guarantee.
Completely agree! I am 1 of such people that got conned into buying a Vivint solar system.
I have proof of another “solar company” in Albuquerque that is scamming people and telling them misinformation Check into Powur, PBC out of California.. they are lieing to our people.
I also have Vivant and they promised coming out in a year and doing an Eval to make sure the panels I had was correct. I''ve called and called and that has never happened. They said they would do the maintenance and that has not happened. Trying to get help is impossible. We purchased them about 5 or so years ago. Mt husband passed 3 years ago and I am a widow. I would love help and getting out of this fake company saying one thing and doing another.Thank you, Kelli Murphy
Vivint |Sunrun victim here in Evanston, ILI paid $11,000 cash in November 2020 and they did install panels finally in March 2021 but as of this writing (July 2021), system still not on and no one will respond to me about why or when. If I could get my money back and this crap off my home, I would. They''re total scammers and are now part of an even larger company so I have zero hope for resolution. This company should be shut downImo
I am having similar problems with Meraki Solar in Panama City, FL. A saleman came door to door and gave my brother and sister in law the speech. My brother called me to hear about the solar he was selling. He told us that we would be saving money and helping the environment too. Everything that the other people has said. Needless to say, I received an electric bill for 210.00 for the power usage for December. It was supposed to be 20.00 and then pay 160.00 for the solar panels to loanpal. At first my bill from the electric company wasn’t 20.00 rather like 35.00, then 40.00, and then 55.00 and now 210.00. He also said that we would be receiving a check at the end of the year from the electric company. Needless to say that was not true either.
I have Vivant solar and I am not saving any money. My electric bill has not gone down plus Vivant (Sun Run) is charging me different charges. In the summer my bill goes up to 500 or more because I have central air but the solar does not help at all. I would like to discontinue but I do not know the process to do so. I did not buy this solar outright. When they came around to sell the solar they charged me $1.00. I asked what the gimmick was and they said it is not a gimmick. It will save you alot of money. It just added money on that I would pay monthly. How do I check out to see if I am being scammed?
My Mom is a victim of Vivint, in Southern California. Being the trusting soul that she is, she signed away on the 20 year lease program. I have called Vivint and spent many hours on hold, and have been “accidentally” hung up on several times. Twice I spoke with someone that sounded helpful, only to call a week after and be told they are not there anymore. Mom has been completely taken advantage of, and it has been exhausting trying to make this right.
I have had nothing but problems with vivint now SunRun, since the beginning. All lies they said we would save on are Electric they said they were working with the Edison company. Not only am I still pay for Electricity they are charging me for the solar panels which they say there was no charge. We have know contract on which they are changing us. I try talking to them in the beginning wasn''t getting anywhere and Edison it was causing me to have too much stress and I''ve gotten too depressed. I don''t understand how this company can do this to people
I just cancelled prior to getting the survey done, kept getting the runaround from Arrowpoint Solar. Had a bad feeling so I told them to forget it, he told me there would be a 10% fee for cancellation, for what, nothing has been done. It has been less than 30 days since I got involved. Hope everything works out for everyone, so glad googled Vivint and came upon this sight.
I have been scammed by Vivint Solar. I have been lied too. I am in Massachusetts. I''m hoping someone will see this and help my wife and I. We''re seniors and disabled. They promised us, my son and daughter it would cost almost nothing for electric. Lied and I recorded a lot of there lies. I had them, management at my house and tell us something is not right. They said this was a bad install. Anyone who can help us. They won''t take it off my roof. Please,
How do I get in contact with someone to get help with this mess Vivint created? Any suggestions?
My mother signed a lease with Sunrun in 2018?She got I''ll went in to a facility and died in Nay if this year. My brother paid her bills. And then he didn''t get anything else from Sunrun for a few months. No one lived at her house. Her neighbor went by for something and found something taped to the gate. Sunrun had taken her to collections ! My brother tried to talk to someone there without luck. After my Mom passed the house was for sale & the sale could not happen until my brother paid them some money to release the lien. Now there has been a collections notice in the mail to my dead mother for as much as buying the damn things . Spoke to the buyer who didn''t want to keep Sunrun and they would not let them out of the contract !
Vivint mis represented, their services, had my daughter sign a very deceptive contract, listing her as the property owner. She is not on the deed & never has been. When sunrun acquired the contract, they would not give me any information, re: billing, etc.Now sunrun has billed my daughter over $29,000.She has not lived at the residence for over 3 years.They refuse to give me any information.How
Got scammed by salesman of VIVINT SOLAR too here in Hawaii . Promised that we will be paying $10-$20 a month with the electric company BUT it never happenedI called them right away the day that I received my first bill in the month of October & the customer service I talked to said that I''m not getting enough power from their system because it is SNOWING. Yes, snowing ?SNOW IN HAWAII??? What a very LIE answer I''ve got from them/VIVINTAnd the worse that I found is that they put a LIEN in our house . Why ?? Pls help us 🙏
I am receiving 3 bills SUnrun, vividsolar and SDG&E. this is ridiculous
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