San José Clean Energy is the new not-for-profit, locally controlled electricity generation service provider for San José residents and businesses. Operated by the City and governed by the City Council, we provide customers with clean energy from sources like solar, wind and hydropower at competiti Contact online >>
San José Clean Energy is the new not-for-profit, locally controlled electricity generation service provider for San José residents and businesses. Operated by the City and governed by the City Council, we provide customers with clean energy from sources like solar, wind and hydropower at competitive rates. We source electricity for customers, and PG&E delivers it over existing utility lines, and continues to do maintenance, billing and customer service.
As a government agency, operational surpluses will be reinvested into the community through programs and lower rates. SJCE is also committed to ensuring transparency and accountability for our service; customers are invited to participate in public meetings (City Council and Clean Energy Community Advisory Commission) and make their voices heard.
SJCE was created to reduce greenhouse gas emissions and help fight climate change. We are committed to achieving our goal of accelerating California''s transition to 100% renewable energy by 2050 while providing cost-competitive power options. We''re also playing a crucial role in San José''s ambitious goal to be carbon neutral by 2030.
SJCE was created in 2017 to quickly reduce greenhouse gas emissions, improve air quality, and fight climate change. Since launching service in February 2019, we''ve been committed to providing clean energy at competitive prices. We''re helping accelerate the state''s transition to 100% clean energy by 2045 and San José''s ambitious goal to be carbon neutral by 2030.
Transitioning to clean sources of energy will lead to better air quality and a healthier environment for you and future generations.
Additional benefits for our customers include:
Until February 2019, PG&E was the only electricity provider in San José.
In 2002, California Assembly Bill 117 established Community Choice Aggregation (CCA), a new way for California communities to provide local residents and businesses with a choice of electricity providers. A city or a group of cities pool (aggregate) the electricity demand from residents and businesses in their area and buy electricity for them. CCAs offer cleaner power mix options. SJCE is the new CCA for the City of San José, and we''re the largest city in the country to operate a single-jurisdiction CCA.
While SJCE provides electric generation service, PG&E continues to deliver this electricity to your home and bill you.
No, we are partners in providing your electricity service. SJCE replaces PG&E''s electric generation services with a local, publicly controlled electric generation service. We buy clean electricity for you, which PG&E then distributes to San José homes and businesses. PG&E continues to provide customer and billing services, maintains power lines, and fixes outages. It also provides natural gas service.
Yes, reliability will absolutely stay the same. SJCE provides electric generation services, but PG&E still has responsibility for power transmission, distribution, billing and service, and it continues to maintain the power distribution network as it always has.
As a City department, SJCE is governed by San José City Council, which ensures public transparency. There is also a Community Advisory Commission. The City Council meets weekly, and the Community Advisory Commission meets monthly. All meetings are open to the public and your comments are encouraged.
In addition, we are led by staff with decades of experience in the energy industry and municipal utilities. As a not-for-profit, we keep operating costs low by not having shareholders and maintaining a public service culture of customer accountability.
No. SJCE is entirely self-funded by revenues we receive from customers.
SJCE is a Community Choice Energy (CCE) program, also known as a Community Choice Aggregation (CCA).
In 2002, the California state government passed a law (Assembly Bill 117) allowing local governments to purchase electricity on behalf of their residents and businesses, forming CCEs. The law was passed to:
SJCE is one of over 20 CCEs currently in operation in California, together providing electricity to over 10 million homes and businesses in 200 cities and counties. CCEs have collectively saved customers millions of dollars and cut greenhouse gas emissions drastically since 2010. Learn more about the impact of CCEs.
Yes. SJCE is one of over 20 Community Choice Energy (CCE) programs currently in operation in California, together providing electricity to over 10 million homes and businesses in 200 cities and counties. CCEs have collectively saved customers millions of dollars and cut greenhouse gas emissions drastically since 2010.
As government agencies, they have reinvested revenue into their communities through rate savings and energy programs encouraging adoption of electric vehicles, building electrification, installation of rooftop solar, and more. Learn more about the impact of CCEs.
No. SJCE is "owned" by the City of San José and is a City Department called Community Energy. There are no shareholders, so all revenues stay right here. We don''t have to charge extra to generate a profit, pay dividends or taxes, which helps keep our prices competitive.
SJCE does not go door-to-door. Do not give any personal information (e.g. social security number, PG&E account number, credit card information) to individuals who come to your door falsely representing SJCE.
No. PG&E and SJCE will never call you and demand payment over the phone. If you are concerned about your account, call PG&E or SJCE through phone numbers you obtain from a reliable source.
Three factors allow us to stay competitive with PG&E.
PG&E: 1-800-468-4743. Since PG&E remains the electricity transmission and distribution provider, they are still responsible for maintaining powerlines and responding to power outages. PG&E is also responsible for notifying customers of planned power outages.
SJCE works diligently to ensure that we have procured enough power to meet our customer requirements. In addition, the California Independent State Operator (CAISO, the CA grid operator) dispatches generation resources to ensure that there is enough power to meet customer needs throughout the state. CAISO then bills SJCE and other providers for the energy procured by CAISO on their behalf. SJCE, along with other CCAs, is working diligently to ensure California maintains reliability while transitioning to a clean energy future.
Yes, you will continue to receive the credit as an SJCE customer. You don''t need to do anything to receive it; it''s automatically applied to your bill. Learn more about the California Climate Credit.
Yes. The California Public Utilities Commission authorizes PG&E to collect fees (called public goods charges) from all customers to fund energy efficiency and renewable energy incentive programs. PG&E will still collect these fees and SJCE customers can receive these incentives and services. Learn more about Energy Efficiency incentives.
Yes. Since PG&E employee discounts are applied to the electricity delivery portion of electricity bills, former and current PG&E employees will continue to receive their employee discount after becoming SJCE customers.
All customers are automatically enrolled in GreenSource, SJCE''s standard electric generation service offering 60% renewable energy from solar and wind farms. Learn more about GreenSource and the impact that our customers are making.
You can join your neighbors in upgrading to TotalGreen, SJCE''s premium 100% renewable electric generation service at any time. You can enroll online or call us at 833-432-2454 with your PG&E account information (account number, last name or business name on the account, and service ZIP code) on hand.
TotalGreen is sourced entirely from solar energy while requiring no extra equipment.
SJ Cares offers customers enrolled in the state''s electricity discount programs (CARE or FERA) an extra 10% off our charges. Customers are automatically enrolled – no action is needed. Learn more on our SJ Cares page.
Yes. You can switch between GreenSource and TotalGreen whenever you choose. And if it''s not right for you, you can switch back to your previous service at no charge.
You can also decide to remain entirely with PG&E; please see our Terms and Conditions.
SJCE sources clean and renewable electricity for our customers. GreenSource, our standard service, is 60% renewable. You can also choose to pay a small premium for TotalGreen and receive 100% renewable energy. TotalGreen costs the average home about $4 more per month than GreenSource.
Customers enrolled in CARE and FERA state discount programs are automatically enrolled in SJ Cares for a 10% discount and receive 60% renewable energy.
Yes. We report annually to the California Public Utilities Commission and California Energy Commission. They verify the amount of renewable energy procured for our customers. This is the same verification standard used by other California utilities, including PG&E.
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