Our plans & prices. We'll use your postcode to find gas and/or electricity plan prices in your area. This includes multi-rate electricity meters like Economy 7. There are some available plans that you can't buy online. You'll also find energy prices for plans that aren't available at the moment. Contact online >>
Our plans & prices. We''ll use your postcode to find gas and/or electricity plan prices in your area. This includes multi-rate electricity meters like Economy 7. There are some available plans that you can''t buy online. You''ll also find energy prices for plans that aren''t available at the moment.
Fixed tariffs give you peace of mind and protection against future price changes. Your unit price is fixed – that''s your price per kWh. And your standing charge is fixed too – this is the price everybody pays for maintenance of things like pipes and meters.
Ofgem announced that the new price cap will be £1,717 for a typical household¹ from 1 October till 31 December 2024. This is an increase of £112. All about the price cap: the cap is set by Ofgem, the energy regulator. It affects the way energy suppliers can price their energy tariffs.
What determines my electricity cost per kWh on my energy bill? When it comes
Ofgem announced that the new price cap will be £1,717 for a typical household¹
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The price cap is set by Ofgem, the energy regulator. It affects the way energy suppliers can price their variable energy tariffs. The cap puts a limit on how much customers pay for each unit of gas and electricity. It also sets a maximum standing charge – this is used to cover the cost of things like maintenance of pipes and meters.
It''s based on the price of wholesale energy. The cap gets reviewed 4 times a year, with price changes taking place in January, April, July and October.
This is a cost that''s paid by everyone who has an energy account in the UK – whether their home is using any energy or not. It''s used to pay for things like the maintenance of pipes, power lines, and meters.
It''s based on various costs that energy suppliers face, with wholesale energy being the biggest element. Since wholesale prices change frequently, the price cap gets updated every three months. Other costs include things like maintenance of pipes and meters, and meeting environmental and social policy obligations.
Yes, we are. You can get a free annual boiler service if you choose a fixed-rate tariff^3^, and your rates will stay the same until the end of your contract.
For our latest prices and to see if you could save, check your online account.
If you''d like to switch to a variable-rate tariff, just give us a call. You might need to pay exit fees if you choose to end your tariff early.
Check out our guidance on energy efficiency. It has some basic tips to help you save energy and money, and information on financial support too.
Here are trusted organisations you can contact for more energy saving advice and tips:
If you''re worried about not being able to top up or pay your energy bill, please get in touch with us as soon as possible – we''re here to help.
We''ve supported lots of people in similar situations – and we can support you too. The sooner you speak to us, the easier it''ll be to talk you through what''s available.
We''re here to work with you and we can make a plan tailored to your situation. We''ll also talk to you about other organisations that can help.
Yes, it could change – but it depends. Your Direct Debit will be based on your new prices, as well as the energy your home has used over the past year. If the Direct Debit looks too high or too low, we''ll let you know and it might be changed automatically.
Usually, this happens if it looks like your balance is going to drop below £0 by 31 March 2026. We want you to avoid building up any unexpected debt – we never want that to happen to you. So we work out if that''s likely by predicting how much energy your home will use, then checking if your payments will cover it.
It''s also useful for your balance to be in credit. It can act like a pot of money to cover those times when your energy use might be higher. For example, you''re likely to build up credit in the summer months when energy use is lower. But you might need to use this credit in the winter months when it''s colder and darker – and your energy use is usually much higher.
We regularly check your Direct Debit to make sure you''re paying the right amount.
Yes, if you''re on a variable-rate tariff then you''ll pay less if you pay by Direct Debit. This is compared to paying after you get your bill.
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