The City will perform network maintenance this Saturday, Nov. 30, from 8:30 a.m. to 1 p.m. During this time, our websites — UtilitiesKingston and KingstonHydro — will be unavailable for approximately one hour.
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Utilities Kingston acknowledges that we are on the traditional homeland of the Anishinaabe, Haudenosaunee and the Huron-Wendat, and thank these nations for their care and stewardship over this shared land. Read more on our land acknowledgement page.
Ronateryéntare ne Utilities Kingston tsi ronwatisothokon''kénhen rati''terontáhkwe ne e''tho tánon yah nonwén:ton tehonatká:wen ne ohóntsa né: ne Huron-Wendat, Anishinaabe, tánon ne Haudenosaunee. Teyakhinonhwerá:tons ki onkwehshón:''a tsi rati''nikón:rare ne ohóntsa tánon ohné:kanos, yakwahrharátstha tsi enyakwaten''nikón:raren ne ohóntsa tsi entyakwatka''we ne kayenawa''séhtshera.
Utilities Kingston provides water and wastewater services to customers throughout the city of Kingston, as well as gas and electricity services to customers in central Kingston. Viewmaps of the utility service areas.Additionally, our local and reliable water heater rental services are available in Kingston and the surrounding area.
This page provides links to the rate schedules for all the services provided by Utilities Kingston.
Rates for the municipal water and wastewater utilities are approved by the council of the City of Kingston.
View therates for water and wastewater utilities.
Rates for the gas utility are approved by the council of the City of Kingston. The City of Kingston natural gas rates by-law allows Utilities Kingston to review its natural gas commodity, and transportation & storage rates on a quarterly basis, for possible adjustments February 1, May 1, August 1, and November 1 of each calendar year. These rates are based on market costs.
Kingston Hydro bills its standard supply service residential and small business customers based on Time-of-Use (TOU) pricing, Tiered pricing, or Ultra-Low Overnight (ULO) prices (beginning November 1, 2023) for the electricity commodity portion of their bill. It''s distribution rates are approved by the Ontario Energy Board.
The Tariff of rates and charges is available from the Ontario Energy Board and at kingstonhydro .
If you''re a residential or small business customer who pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered or Ultra-Low Overnight (ULO) prices.
With TOU and ULO, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
The TOU, Tiered and ULO prices apply to the electricity commodity portion of your bill.
If you want to continue paying TOU prices, no action is required.Utilities Kingston''s electricity customers, who would like to switch to Tiered or ULO prices, can use ouronline election form.
For more information on TOU, Tiered and ULO pricing and tools to help you decide which price structure is right for you, please visit
Time-of-Use (TOU) prices
With Time-of-Use pricing, customers are charged less at times when the demand is lowest:during the evenings, on weekends and on holidays. For example, you''ll save money by doing your laundry on weekends or later in the evening.
People use electricity differently depending on the season, so the Ontario Energy Board established two sets of time-of-use rate periods: summer and winter. No matter which season, on weekends and holidays the cheapest rates are in effect all day.
With Ultra-Low Overnight (ULO) prices, the price depends on when you use electricity.
With ULO pricing, you can help manage your electricity costs by shifting your usage to lower price periods when possible.
The ULO price periods are the same in the summer as they are in the winter.
Learn more about yourelectricity billand about rates and regulatory affairs fromkingstonhydro .
Review water heater rental products and pricing atrent.utilitieskingston .
Utilities Kingston maintains a page of Planned Outages that are needed to maintain and upgrade infrastructure.
To stay updated on service disruptions, connect with Utilities Kingston on Facebook or Twitter.
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