On Thursday the 14th of July between 00:00 and 05:00 BST we will performing maintenance on the vend service, therefore attempts to top up your meter will fail. We recommend that you do not attempt to make a payment between these times as funds may be earmarked by your card issuer and may take a lit Contact online >>
On Thursday the 14th of July between 00:00 and 05:00 BST we will performing maintenance on the vend service, therefore attempts to top up your meter will fail. We recommend that you do not attempt to make a payment between these times as funds may be earmarked by your card issuer and may take a little time for the funds to become available again.
Please be aware that we will be carrying out essential maintenance during the following times:
As long as you have credit on your meter at 4pm on Saturday 30th November, your energy supply will not disconnect.
Register to make a payment and manage your online account.
Want to make a payment without registering?
Updated on 01/04/24 by Abby_OVO
Here you''ll see the bank details we have registered for you and your Direct Debit date arrangement details. You''ll need to give the page a little scroll.
You''ll see the ''Top-up your balance'' box. Click ''Make a top-up payment'', this gives you the option to make a one-off card payment.
You can pick the amount you''d like to pay by entering a number in the available box. You''ll then be able to see what your balance will be after this payment shown below this box. Click ''Pay now'' to be taken to a secure third-party site where you can provide your card details.
If you refresh your Homepage, your new balance should be showing straight away. You''ll also receive an email or text to confirm the payment depending on your communication preferences.
Job''s a good-un! Your balance is nicely topped up to cover your future energy costs. Don''t forget you''ll also be able to see this payment shown as a ''CARDPAYMENT'' on your next monthly energy summary.
I paid by card my last bill. But have noticed the payment hasn''t come out of my bank. It''s been 3 weeks. I''ve emailed. Can''t get through on phone and been on chat. But there''s no help. Anyone had similar?
https://ovoenergy /feedback is your best bet for this one.
My concern over this is that the money goes via WorldPay who retain your personal details including address in the USA or elsewhere outside of the UK so may not need to comply with our data protection laws. Who knows how long it will be safe in the long tern and there''s far too much of that going on in the IT industry and I''m sick of it.
Welcome to the OVO Online Community,
Our bank details are as follows:
Bank account number is 83683249 and sort code 20-00-00.
Please remember to include your OVO account number and postcode in the reference field, so we can link payment to your account.
You can find out more information about different ways to pay on our website.
Thanks, I''ve successfully made the direct bank payment
I have enetered all the info an nothing happens
Thank you for raising this. I tried to go through Worldpay but page not found at the end of transaction. Also hadn''t realised the nefarious and dastardly data mining scheme; the sneaks!
Also hadn''t realised the nefarious and dastardly data mining scheme; the sneaks!
I''ve tried many times to pay my bill with both (Italian) VISA and Master Cards; I''ve received the approval from my Bank, but then the payment was not processed by Ovo? Why?
It miiiiiiiight work if you use them via Apple Pay or Google Pay. :)
Otherwise, you''ll need a UK card.
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